All bowling balls manufactured by E. Parrella Company, Inc. are warrantied against defects in materials and workmanship for a period of one year. Damages such as scratches, nicks, chips, etc. caused by pinsetter or foreign objects, by misuse, abuse, neglect or improper use are not covered by this warranty. EPCO’s sole responsibility shall be to repair or replace defective items. Liability is limited to the cost of product purchased.
All bowling balls should be used at ambient temperatures. Bowling balls left in cold or hot environments should be allowed to acclimate to normal bowling conditions. Damage caused by these conditions are not covered by this warranty
The application of lane conditioners to all types of bowling lane surfaces is essential and critical to prevent both lane damage and ball damage. Conditioners act as a barrier between the lane surface and ball surface to prevent the buildup of friction. Friction causes lane and ball surfaces to "burn". There is no lane surface and ball surface manufactured that does not require conditioning. However, while done daily in large ball bowling it has declined in small ball bowling. The use of conditioners also provides uniform lane surfaces for consistent scoring!
To make a warranty claim, return your sales receipt and defective items freight prepaid to the place of purchase for inspection.